PUBLIC SOLUTION BRIEF / CONSUMER JOURNEY ANALYTICS

Understand the visit.
Improve the experience.

Use aggregate visit and engagement trends to support decisions about physical places. Give retail, property, and commercial teams a common way to discuss customer experience and location performance.

Plan with demand

Review peak periods and visit patterns to guide staffing and service-capacity discussions.

Evaluate your spaces

Explore department engagement, visit duration, and cross-zone trends to assess merchandising and facility changes.

Learn what changes

Compare aggregate trends before and after a campaign or operational change, accounting for seasonal and location differences.

Observed visits are not automatically purchases, device patterns are not proof of personal identity, and correlation is not proof of causation. Validate commercial results with appropriate business data and privacy review.
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Consumer Journey Analytics

Understand every step your customers take.

The most actionable and cost-effective consumer intelligence in the industry. Patented iDTag sensors anonymously detect and track any wireless device — delivering data for heatmaps, journey playback, dwell time analysis, and real-time dashboards with under 1 meter indoor accuracy. Fully GDPR and CCPA compliant.

Venue Heatmap — Zone Activity
FLAGSHIP STORE / FLOOR 1
ZONE A — ENTRY ZONE B — APPAREL ZONE C — CHECKOUT ZONE D — DISPLAY
Live UPDATED 0S AGO
High Medium Low Trace 4 SENSORS · 1,247 DEVICES · 99.97% UPTIME
Live Metrics Live
Visitors Today
1,247↑ 12.4%
Avg. Dwell Time
18.3min↑ 2.1
Conversion Rate
24.7%↑ 0.8
Return Visitor Rate
68%↓ 1.2
01
Dashboard Views
Reporting on visits, traffic, peak hours, conversion funnels.
02
Heatmap Graphics
Floor-plan heatmaps for high-traffic & dwell hotspots.
03
Journey Playback
Time-based replay of individual device journeys.
04
Visitor Analytics
New vs. returning, frequency, dwell, loyalty trends.
05
Count Reports
Entry/exit tracking and zone occupancy counts.
06
Automated Alerts
SMS/email/API alerts on threshold or anomaly.
Results in the Field

Earlier warning. Fewer losses.
Better visits.

What customers measure after deployment, across security and analytics.

National convenience chain · 40+ stores

31%

fewer repeat-offender incidents

Repeat-device alerts at the door let staff engage early, and loss-prevention teams linked incidents across stores for the first time.

Regional electric utility · 120 unstaffed substations

4 min

average warning before fence contact

Approaches detected up to 600 ft out trigger lights and talk-down. Most attempts now end before anyone reaches the fence.

Multi-site contractor · 18 active job sites

58%

lower equipment-theft losses

After-hours detection cues the site cameras and the monitoring center, so response starts while intruders are still outside.

Quick-service restaurant group · 25 drive-thrus

17%

shorter peak-hour waits

Queue and dwell trends showed when lanes backed up. Staffing moved to match, and repeat visits rose.

Customer names withheld. Composite results drawn from typical deployments; outcomes vary by site, baseline and operating practice.

BUILT AROUND YOUR WORLD

Different places.
Shared ambitions.

Protect what matters. Improve the experience. Make every location work better.

01

Retail & shopping centers

Create safer, more engaging destinations.

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02

Critical infrastructure

Support resilient operations and asset protection.

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03

Telecommunications

Strengthen confidence across distributed sites.

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04

Construction & logistics

Keep your teams focused on the work ahead.

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05

Hospitality & entertainment

Make memorable experiences work better.

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06

Healthcare & campuses

Put people and place at the center.

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LET'S BUILD WHAT'S NEXT

Your priorities.
Our next conversation.

Tell us what you want to achieve. iViu solutions are delivered through our authorized partner channel, so we connect you with the right partner for your region and industry.

sales@iviutech.com ↗

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